OnSite Audio in Baton Rouge, LA Closed now

Reviews about OnSite Audio

• ★ ☆ ☆ ☆ ☆

  April 20, 2019, by John Beaman
  Their prices we're really fair, but you get what you pay for. I had them install a backup camera, run some cables and connect the illumination wire to the radio so the radio will light up at night. There were several problems along the way which the owner did not tell me about. In order for the wires to be ran it would get in the way of my foldable cup holder thus making my cup holder useless. As well as I paid them to install the radio into the dash but I wouldn't have done that had I known that they not connected the illumination wire. The illumination wire was missing from the car so I asked the mechanic to attach it to the red 12 volt wire but he did not. So now I have to uninstall the radio to connect the illumination wire to the red 12 volt wire end pull those cables back through so I can use my cup holder. He did not let me know any of this. I would not have paid for them to install the radio and run the wires had I known that information beforehand. I'm a mechanic in training and I know you are supposed to tell the customer of any problems or anything that could be a problem. He did not let me know any of this until I called the next day and ask him why that work was not done. So in my eyes they owe me an extra 150. I paid them 75 to run the wires and 75 to install the radio. I would have rather just had him not run the wires so I could use my cup holder. I told him this and he wanted to charge me to fix the mistakes he made. in the end the only complaint I have is the lack of communication from the owner because work was done that I had no longer wanted if it would have or could have caused problems. It wasn't all bad though. They did replace the old trim clips hold up the liner. (instead of using the old ones). The Back-up Camera work they did was satisfactory.
• ★ ★ ★ ★ ★

  March 05, 2019, by Emily Caro
  Onsite Audio was great! They were extremely knowledgeable and helpful. They ensured I had the best deals and quality parts possible. Staff was extremely friendly and welcoming. I would highly recommend.